Unlimited 24x7 remote and phone support from experienced and certified technicians.
Set Up & Configuration Support
- Installation and setup of software applications
- Assistance with network set up/configuration
- Configuring data back up to a local storage device
- Sync mobile devices with PC application
- Voice based assistance with setting up, configuring, and troubleshooting connectivity with standard mobile and peripheral devices
- Assistance with general performance issues with your PC, Mac or Tablet
- Adjust tablet settings to save battery power (such as display and timeout settings)
- Setting up and securing your wireless network
- Detecting and removing viruses, spyware and malware
- General PC Tune Up services including resolving problems such as slow running computer, error messages, persistent pop ups, and system application crashes
- Help with basic usage of most common software packages
- Assistance with uploading photos to internet-based services
- Assistance with downloading licensed media from the internet
- Assistance with using/customizing Windows OS features
- Configure and personalize tablet (i.e., icons, shortcuts, background)
- Sync files from 1 tablet to 1 computer
- PC troubleshooting (hardware issues, browser support, system conflicts, security support, drivers)
- Diagnosing operating system issues
- Addressing computer boot up problems
- Troubleshooting and solving software problems